Whirlwind (located in Rochester, NY, USA) warrants its products to the original purchaser against defects in materials or workmanship for a period of 5 years from date of purchase, with proof of purchase. Return costs incurred during transit are to be covered by the customer.
Returned products must be accompanied by a copy of your invoice. In case where the warranty is not applicable for the reparation, Whirlwind will quote a price for repair.
WARRANTY EXCLUSIONS
The warranty on sold products shall not apply to defects or damage resulting from abuse, abnormal use or from repairs or modifications performed by anyone other than Audio-Video-Europe, Whirlwind or it's authorized agents.
WARRANTY LIMITATIONS
This warranty set forth above is exclusive and no other warranty, whether written or oral, is expressed or implied. Whirlwind specifically disclaims the implied warranties or merchantability or fitness for particular purpose.
In no event will Whirlwind or it's agents will be liable to you for any consequential damages, including lost profits or lost savings or for any claim by any party.
The warranty for products sold by Audio-Video-Europe does not cover:
- the replacement of consumables (batteries, lights, fuses, aerials ...)
- the irregular usage or non-conforming usage of products. Please consult the instruction manual delivered with your product.
- malfunctioning due to usage with inappropriate or defective accessories
- malfunctioning due to repairs effected by non-authorized personnel
- malfunctioning due to external causes